Last updated: 16 September 2026

These Terms of Use govern your access to and use of www.benchmark-media.co.

By using this website, you agree to these terms. If you do not agree to them, please do not use the website.

1. About us

This website is operated by Emily Trenouth Consultancy Ltd, trading as Benchmark Media.

Emily Trenouth Consultancy Ltd is registered in England and Wales under company number 16408460.

Registered office: 86–90 Paul Street, London, England, EC2A 4NE
VAT number: GB492468355
Email: hello@benchmark-media.co

2. About this website

This website provides general information about Benchmark Media, our experience and the services we offer.

The content is provided for general information only. It is not intended to constitute legal, financial, regulatory or other professional advice and should not be relied upon as such.

Nothing on this website constitutes a binding offer to provide services. Any engagement with Benchmark Media will be subject to a separate written agreement, proposal or statement of work.

3. Accuracy and availability

We take reasonable care to ensure that the information published on this website is accurate and current. However, we do not guarantee that all content will always be complete, accurate or up to date.

We may update, change, suspend or withdraw any part of the website without notice. We do not guarantee that the website or any of its content will always be available or uninterrupted.

4. Intellectual property

Unless otherwise stated, all intellectual property rights in this website and its content belong to Emily Trenouth Consultancy Ltd or are used with the permission of the relevant rights holder.

This includes, without limitation:

• The Benchmark Media name and branding

• Website copy and written materials

• Graphics, designs and layouts

• Photography, video and other visual content

• Frameworks, methodologies and presentation materials

• Case studies and campaign materials

You may view and download extracts from the website for your own internal, non-commercial reference.

You must not copy, reproduce, modify, distribute, republish, commercially exploit or create derivative works from any part of the website without our prior written permission.

Any client names, logos, creator content or third-party materials displayed on the website remain the property of their respective owners.

5. Acceptable use

You must not use this website:

• In any way that is unlawful, fraudulent or harmful

• To transmit malicious code, viruses or other harmful material

• To gain or attempt to gain unauthorised access to the website, its servers or related systems

• To interfere with the operation, availability or security of the website

• To scrape, extract or systematically collect website content or data without permission

• To infringe our intellectual property rights or the rights of another person

• To misrepresent your identity or provide deliberately false information through our contact form

We may restrict or block access where we reasonably believe the website is being misused.

6. Third-party links

This website may contain links to third-party websites, platforms or resources.

These links are provided for convenience and information only. We do not control or endorse third-party websites and are not responsible for their availability, security, content or privacy practices.

Accessing a third-party website is at your own risk and may be subject to that third party’s own terms and policies.

7. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we exclude all implied conditions, warranties and representations relating to this website and its content.

We will not be liable for any loss or damage arising from:

• Your use of, or inability to use, the website

• Reliance on information published on the website

• Temporary unavailability, interruption or technical issues

• Viruses or other harmful technological material introduced by a third party

• Content or services provided by third-party websites

• Any loss of profits, revenue, business, opportunity, goodwill, anticipated savings or data

These limitations apply only to use of this website. They do not replace or limit any liability expressly agreed in a separate contract for services.

8. Privacy

Our collection and use of personal information through this website is explained in our Privacy Policy.

9. Changes to these terms

We may update these Terms of Use periodically.

The latest version will be published on this page and will take effect from the date shown at the top.

10. Governing law

These Terms of Use and any dispute arising from them are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction, except where applicable law gives an individual consumer the right to bring proceedings in another jurisdiction.

11. Contact us

If you have any questions about these terms, contact:

Emily Trenouth Consultancy Ltd trading as Benchmark Media
86–90 Paul Street
London
England
EC2A 4NE

Email: hello@benchmark-media.co